Terms of service

The agreement

These terms are between you and aiautomationforrealestate, which operatesaiautomationforrealestate.com. Using the service means accepting them. If you are accepting on behalf of a brokerage, you are confirming you have authority to do so.

What the service does

The service replies to inbound inquiries on your behalf, asks qualifying questions you configure, offers appointment times from a calendar you connect, runs follow-up sequences, drafts listing descriptions, and writes activity back to a CRM you connect.

What the service does not do

• It does not provide real estate, legal, tax, lending or appraisal advice, and it is configured to refuse those questions.
• It does not perform any activity requiring a real estate license.
• It does not negotiate on your behalf.
• It does not verify anything a consumer tells it. It records what they said.
• It does not review your content for Fair Housing, MLS or advertising compliance. See theFair Housing and AI use notice.

Your responsibilities

These are the ones that matter, so they are listed plainly.

• Licensing. You hold the licenses required for your activity, and your broker permits your use of this service.
• Consent. You collect and keep the consent needed to contact the people you put into the service, by the channels you use. That includes any written consent requirements for automated texts or calls. You are the sender.
• Content. You own and are responsible for the source material you load and for every message that goes out under your name, including drafts the service produced.
• Review. Listing descriptions are drafts. A licensed human reads them before publication.
• Accuracy. Listing facts you load are yours to keep current.
• Credentials. Keep your account credentials and your integration keys to yourself.

Acceptable use

You will not use the service to:

• Message people who have not consented, or who have opted out.
• Upload a purchased, scraped or otherwise non-consented contact list.
• Present the assistant as a human. The identification behavior is not to be removed or worked around.
• Produce content that discriminates on the basis of race, color, religion, sex, familial status, national origin, disability, or any other protected characteristic under applicable law.
• Attempt to extract source material, prompts or data belonging to another customer.
• Resell the service without a written agreement.

Accounts that breach this section can be suspended without notice, because the alternative is letting one customer create liability for everyone.

Trial, plans and billing

• Prices are quoted per account. Your quote states the price, the billing period and the usage limits that apply to you, and nothing is billed before you accept it.
• Usage limits come from your quote. You get a notice before a limit, not after.
• Going over a limit does not stop replies going out. We contact you to agree a higher limit rather than billing an overage automatically.
• Cancellation: monthly plans end at the close of the current period and keep working until then. Annual terms are set in your quote.
• Price changes are notified at least 30 days before they take effect, and never inside a period you have already paid for.

Your data

You own your data. The service holds a license to process it only as needed to run the service for you. Conversation content is not used to train models. Export and deletion are described in theprivacy notice.

Third-party services

CRMs, calendars, portals and messaging providers you connect are governed by your agreements with them. Their APIs change and their terms change, and this service cannot guarantee an integration will keep working if a vendor changes it. Vendor names on this site describe compatibility, not partnership.

Availability

No uptime commitment is offered at this stage. The service is built to keep running and failures show in your sync log, but there is no credit or remedy attached to downtime. If you need one, say so when you ask for a quote and we will tell you plainly whether we can honor it.

Warranties and liability

The service is provided as is. Generated content is machine output and may be wrong. No warranty is given that the service will find, qualify or close any particular lead.

Liability is limited to the amount you paid in the twelve months before the claim. Neither side is liable for indirect or consequential loss, including lost profit or lost business. Nothing here limits liability that cannot be limited by law.

Termination

You can close your account at any time. We can terminate for breach of the acceptable use section, non-payment, or where continuing would be unlawful. On termination you can export your data for 30 days, after which it is deleted on the schedule in the privacy notice.

Governing law and disputes

These terms are governed by the law of the state where the operator is established. Before starting a formal dispute, both sides agree to raise the issue by email and give the other 30 days to resolve it.

Changes

Material changes will be notified in the product and the date at the top of this page will change.

Contact

hello@aiautomationforrealestate.com