Lead reply
Answer every new lead in about 30 seconds
A lead that fills in a form at 9:40pm does not wait for business hours. The assistant picks up the inquiry the moment it lands, answers the first question, and keeps the thread warm until you can take it over.
One thread per person, not per channel
Web chat today, email today, SMS once the delivery provider is in place. The same conversation history follows the person across channels so nobody gets asked the same question twice.
Answers from your own material
You paste in your listing facts, service area, and standard answers. The assistant stays inside that material and says it does not know rather than inventing a school rating or a price.
Quiet hours and handoff rules
Decide the hours the assistant replies on its own, the hours it only acknowledges and waits, and the triggers that ping you right away with a summary.
Identifies itself
The first message says it is an assistant working on your behalf. That is a product default, not a setting you have to remember to turn on.
Try it without an account
See what it sends before you decide anything
The live demo runs the full flow in your browser. No account, no card, nothing to connect. If the wording is not yours, that is the point of reading it first.
Accounts are not open yet. Joining the waitlist takes an email address and nothing else.